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Did you receive acknowledgement of instruction, appointment letter, medical records and medical reports in line with our service standards on our website? |
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If you had to call our office, did employees of NEXUS listen attentively to identify and understand your concerns? Did you receive response to your emails in reasonable time (in line with our service standards on our website)? |
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Medical report provided contained accurate facts and of good quality overall? |
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If you had to request addendum report, medical records, factual amendments in the report or anything else which forms part of our ‘aftercare’, did our service meet your expectations? |
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Overall, you are satisfied with the quality of the client service provided by NEXUS? |
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If you were less than totally satisfied, what could have been done to serve you better? |
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| Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing services in the future. Please email, fax or post this form back to us. You may also fill this form online on our website at www.nexusmedicolegalservices.com/feedback or http://bit.ly/nxfeedback. Services standards can be found at http://www.nexusmedicolegalservices.com/standards |
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